Case Study
Eureka Heights Brew Co.
How Eureka Heights used Stitch to replace a manual mug club with a real membership program — and run it reliably in a busy taproom.
Challenge
- •Their mug club was running on manual tracking — spreadsheets, handwritten lists, and honor-system redemptions.
- •Generic loyalty tools couldn't support the specific perks they wanted to offer: discounted pints, monthly free beers, event access.
- •A busy taproom can't slow down for a complicated check-in process. Staff needed to verify memberships in seconds.
Solution
- •Stitch replaced manual tracking with automated billing and digital membership cards — no more chasing renewals or logging who's paid.
- •Eureka Heights built tiers around their actual offerings. Every benefit was configurable without any engineering support.
- •Members add their card to Apple Wallet once. Staff verify with a glance during service — no app, no login, no slowdown.
"Stitch has allowed us to fully control our product with customizable features that no other loyalty program could seem to offer, and they assisted us in best practices to make sure our membership was successful."
Your community is out there. Ready to make the most of it?
Stitch takes them from first visit to loyal member — giving you the tools to keep them coming back.